Resolving problems

Running a corporation is not always easy. Sometimes things go wrong. These processes and procedures can help resolve problems and get the best outcomes for the corporation and the community. 

Reports of concern

Sometimes a report of concern can be resolved between the corporation and the person reporting a concern. If this isn’t possible, you might lodge a formal report of concern with ORIC.  

Corporations should have policies and procedures to handle reports of concern quickly and smoothly.

Learn more about report a concern.

Disputes

Corporations must have a dispute resolution process written in the rule book.  

Learn more about disputes.

Compliance notices

The Registrar can issue a compliance notice requiring a corporation to fix something. The notice gives the corporation information on what’s going wrong and how to resolve it.

Learn more about compliance notices.

Special administration

When a corporation is having major financial or organisational problems, the Registrar can appoint a special administrator. The special administrator is an independent and qualified person who takes over the directors’ role.  

Being placed under special administration can help the corporation get back to financial and organisational health.

Learn more about special administration.

Insolvency

An insolvent corporation is one that can’t pay its debts as and when they fall due. If the directors know or have good reasons to believe the corporation is insolvent, they must take action.

Action can include:

• asking the Registrar to appoint a special administrator  
• going into voluntary administration  
• receivership
• small business restructuring
• winding up.

Directors should speak to the corporation’s accountant or another financial professional before taking any of these steps.