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After you lodge a report of concern, you will receive an acknowledgement from ORIC within 2 days.
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We welcome and value complaints about us as part of our commitment to continuous improvement. They help us shape how we do our business.
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A dispute is usually because there are generally at least two differing opinions from different parties about the conduct of a corporation, including the interpretation or compliance with the CATSI Act or corporation’s rule book, and that has led to disagreements.
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Many complaints are the result of poor communication or misunderstandings, unclear expectations, or failing to follow processes in the CATSI Act or the corporation's rule book.
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CATSI Act corporations are member controlled. Members appoint directors who appoint corporation officers, such as the Chief Executive Officer.
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CATSI Act corporations are member-controlled. Members appoint directors to make decisions about the governance of the corporation.
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ORIC produces 6-monthly statistical reports about complaints involving corporations.The statistics provide a broad picture of corporate complaints in the sector across the entire country. We are also able to monitor these aspects of corporate performance over time.
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What we ask of youThe Office of the Registrar of Indigenous Corporations (ORIC) must provide a safe environment for its people. Team members are trained and supported to deliver the business of ORIC including complex and sometimes difficult matters.
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Running a corporation is not always easy. Sometimes things go wrong. These processes and procedures can help resolve problems and get the best outcomes for the corporation and the community. 
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ORIC has a range of corporate documents that set our regulatory approach and priorities.
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This framework outlines the Registrar's approach to ensuring corporations comply with the Corporations (Aboriginal and Torres Strait Islander) Act 2006. 
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Once a corporation has been placed under special administration, the Registrar will appoint a special administrator to resolve financial and organisational problems. The special administrator is a qualified, independent person who takes control and runs a corporation.  
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In this workshop, learn what the law requires you to do when a conflict or complaint arises.